The “Warranty Period”will begin at the date of original Product purchase form either Tesyco or an authorized Tesyco Distributor/Dealer. Tesyco will repair or replace product covered under this warranty with components at Tesyco’s election or discretion. Advances in technology may lead to “better or advanced” products being selected for replacement. 

 This Warranty is further conditioned on the purchaser contacting Tesyco during the warranty period between normal business hours to review the issue and initiate the Returned Merchandise Authorization (RMA) process. This must be done prior to the return of any defective product. Only Tesyco’s products may be returned through the Tesyco RMA process. No defective products, Tesyco or otherwise, will be returned to purchaser. The Tesyco RMA form must be legible and completed in detail prior to approval for return. The Tesyco Warranty is further conditioned and will only apply to Tesyco products that are properly installed. This includes wiring and connection to proper approved components and product working environments. This Warranty is void and does not apply to products that fail as a result of neglect, mistake, misuse, alteration, improper installation or imple-mentation. This includes but is not limited to: improper wiring, installation under improper and unapproved operating environments such as temperature, humidity or voltage conditions; improper installation using components that are not approved or are not Tesyco’s products. 

Installation and usage of Tesyco’s products should be completed in association and complete knowledge of all necessary and related codes, standards and instructions of installation. It is the responsibility of the purchaser to obtain all necessary approvals and to understand the products’ intended use and all relevant instructions, recommendations, and guidelines for the proper installation, use of any Tesyco product and related “manufactured products,” used in conjunction with. The accuracy and completeness of any statements, technical information and recommendations in any form of product literature or instructions are not guaranteed, are not part of this Warranty, and does not in any way constitute a warranty. The purchaser is responsible for suitability of installation and full implementation and must determine potential applications and installations independently. 

Warranty Compensation will be based on”usage factors and time in use” and“Technology Value,”and will be pro-rated based on this and information collected via the RMA process. 

What is not covered under this Limited Warranty is defects of any kind caused or created by improper installation of any kind; damage caused during shipping to purchaser or beyond“acts of Nature or God. Tesyco will not cover additional labor costs or Warranty such labor associated with replacement products. This Warranty document represents the only express or implied Warranty-no other Warranties exist.